Server Technology Product Support & Downloads
Important note for customers using PRO3X & PRO4X PDU models with Xerus™ platform:
We have identified a critical issue with the above product families that results in the loss of configuration changes or reverting to the previous configuration after the controller restarts. This does not affect the outlet power status, and the PDUs will continue to operate normally. A
GA release firmware version 4.3.11 has been released to address the above issue.
Please
click here for more information, or contact the technical support team for more information. We strongly recommend that all customers with these products upgrade PDUs to this firmware as soon as possible.
CVE-2021-44228 Apache Log4j2 Vulnerability
Server Technology products are not affected by the recently uncovered CVE-2021-44228 Apache Log4j2 vulnerability. CDU, PRO1, PRO2, and PRO3X do not use Java or the Log4j utility described in the CVE.
https://nvd.nist.gov/vuln/detail/CVE-2021-44228
Please contact our technical support team with any additional questions.
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Online Support
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Firmware Downloads
Looking for the latest firmware for your Server Technology Rack PDU? Find a complete list of switched and smart Rack PDU firmware downloads here.New Firmware Available
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Warranties, Returns, and End-of-Life Product Information
At Server Technology, comprehensive product support starts from the day of purchase. All PDUs are shipped with a standard two-year warranty. Extended warranty support and service plans are also available for purchase.
Questions?
Call Servertech's highly experienced support staff at 1-800-835-1515. For technical support requests, check the Help Desk, or submit a support ticket from your dashboard.