Support

Experience Server Technology's FREE SMARTER Technical Support -- Welcome to the Server Technology Customer Support Services site. Our support engineers are available to provide you the support needed for all our products and services. If you need technical assistance please feel free to reach us via our toll free hotline or through our online agent.

At Server Technology, comprehensive product support starts from the day you purchase your Sentry products. All power distribution units are shipped with a standard two-year warranty. Extended warranty support and service plans are also available for purchase; please contact your sales consultant for information and ordering.

Product and Software Support

Server Technology understands that there are often questions when installing and/or using a new product.

NEW Extended Hours!

To better serve our customers, we have extended Technical Support service hours!!
FREE Technical Support is provided:
Monday through Friday, 6:00am- 7:00pm (PST/PDT)

Server Technology may be contacted by:

• Tel: 800.835.1515
• Fax: 775.284.2065 
• Email: support@servertech.com 
• Web: Online support request

Please be prepared to provide the following information:

• Company Name
• Contact Name, Phone Number and Email Address
• Model and Serial Number 
• Version of firmware 
• Full description of the problem

Return Merchandise Authorization Process