Service Portfolio of Products to Support Our Cabinet Power Distribution Units and Sentry Power Manager
Highly Experienced Technical Staff Focused on Data Center Field Service Solutions
(Reno, NV), August 11, 2009 - Server Technology, the industry leader for Cabinet Power Distribution Unit (CDU) and Power Management and Monitoring Solutions, announces the availability of a comprehensive portfolio of service products designed to support the efforts of Data Center Managers. Our highly trained staff of field engineer's, are available to assist with installation and configuration services and have an average of 15 years of experience focused on the data center power infrastructure. Server Technology's service engineers are committed to working with our customers to ensure a successful deployment resulting in a properly installed and configured cabinet power distribution architecture. A successful deployment process strategy includes, direct collaboration with our clients, strong technical escalation, and a complete training and review of the products and services deployed..
Working alongside our customers and partners our Comprehensive Service Portfolio supports the ever evolving Data Center lifecycle with planning, implementation and maintenance of your data center assets. Joanne Crownover, Director of Services comments "To address the growing demand for increased efficiencies Server Technology is expanding its data center portfolio by launching six new service offerings. Leveraging our core engineering capabilities, the new services are designed to help customers optimize their data center investments as they evolve to more efficient and smarter data center environments." This partnership helps to ensure maximum uptime and efficiency. Service products are focused on Server Technology's current line of Cabinet Power Distribution Units and our Sentry Power Manager (SPM) software power management and monitoring tools.
New Service Products Offered Include:
Cabinet Power Distribution Unit (CDU) Installation
Cabinet Power Distribution Unit (CDU) Configuration
Sentry Power Manager Configuration (SPM) Basic
Sentry Power Manager Configuration (SPM) Complete
Sentry Power Manager (SPM) Customization
Upgrade Services
More often than admitted there is not enough time or the resources for Data Center personnel to properly configure intelligent devices like CDU's or the software tools that support them such as the Sentry Power Manager. Yet their features and functionality provide valuable information and allow the user to understand their available power, capacity planning, ensure redundancy, provide IT load information for PUE and DCiE calculations, monitoring alarms and alerts and other information that is critical to running an efficient Data Center. Our Service offering ensures quick and easy startup of these tools with minimal problems and maximum value for these powerful monitoring and management solutions.
Server Technology also offers Extended Warranties:
Comprehensive support starts the day you purchase your SentryTM products with all products including a standard two year warranty right out of the box. The Server Technology Inc., "Power Service" program is designed to provide extended warranty options with program levels tailored to meet your support requirements. Three levels of warranty (Standard, Power Service & Premium Power Service) ensure remote support, device replacement, and shipping terms that fit your needs.
For more information or if you have any questions about additional on-site services please contact our Support group at:
Telephone: 775-284-2000
Fax: 775-284-2065
Email: support@servertech.com
Web: www.servertech.com - Online support request
About Server Technology
Server Technology, Inc., designs and manufactures intelligent power distribution products for enterprise data centers, service providers and branch office locations. Founded in 1984, Server Technology is recognized as a leader in innovative Remote Power Management solutions. The company's line of SentryTM power products eliminates unnecessary trips to remote locations and minimizes the impact of locked-up internetworking equipment on business critical networks, combining intelligent power distribution, remote power monitoring and management and power measurement. Server Technology is headquartered in Reno, Nevada with worldwide distribution and regional offices in the United Kingdom, Germany and Singapore and can be reached at (775) 284-2000, or on the Web at www.servertech.com.
NOTE TO EDITORS: High-resolution images are available for publication. Please email Calvin Nicholson at calvin.nicholson-at-servertech.com for more information.
Contact:
Calvin Nicholson, Director of Product Marketing
calvin.nicholson@servertech.com
Server Technology Inc.
www.servertech.com
1-800-835-1515
